Episodes about: policies

10 The Way to Be Confident in Your Policies (Tiffani Smith)

Tiffani is back by popular demand! We talk about being confident in your policies in order to protect your business, produce efficiency, and increase satisfaction! We both share examples and stories of how confident policies helped our studios. We disuss many tips on how to be confident including: explaning the protection, efficiency, and satisfaction to clients, practicing in front of a mirrow (yes, really!), role playing, telling clients you’ll get back to them so you have time to think, keeping it brief, and combining confidence with kindness! Tiffani reminds us to make policies that are easy it implement and easy for clients to follow. Be sure to communicate your policies clearly, and be open to refining them as needed.

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07 The Way Flat Rate Tuition Minimizes Stress

Rescheduled lessons, cancellations, and students who want to take the summer off, oh my! Don’t you want to reduce your stress so you can focus on teaching? Having a flat rate tuition with no makeups lessons makes everything easier on students, parents, and you, the teacher! In this episode, I walk you through the details on how to do institute a flat rate tuition and why you will want to convert, if you haven’t already!

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03 The Way to Do Away With Makeup Lessons (Tiffani Smith)

In this episode, I talk with Tiffani Smith about makeup lessons and how to not have to do them! With 36 years of teaching experience and running a music school with multiple teachers and staff, Tiffani shares her insights and strategies to help piano teachers who struggle with trying to accommodate rescheduling requests. I get it. We are kind, compassionate people and want our students and clients to be satisfied! However, it can be a stressful nightmare to try to deal with rescheduling lessons, keeping track of a 24-hour notice, counting up how many lessons a student has had, and many other issues. Tiffani shares her successful tips and has a wonderfully encouraging tone. If you’ve ever considered making life easier by not having to do makeup lessons, Tiffani will surely give you the confidence to take the plunge!

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